Private chauffeur or standard VTC: what are the differences?

Understanding our services

Both services take you from point A to point B. What sets them apart happens before and after the journey.

A price confirmed before the journey, not dynamic pricing

A standard VTC app adjusts its price according to current demand: the price quoted at the click may differ from the one displayed an hour earlier. At Westlane, the price is confirmed with you before departure and does not change during the journey, whatever the traffic.

A single point of contact, not a platform

With a platform, each journey is assigned to a different driver, with no continuity. Our concierge service works the other way round: one contact who knows your preferences from one journey to the next, reachable directly.

A service designed for repeat use, not the one-off ride

A standard VTC suits a one-off ride well. Our service is built for returning clients: company account, chauffeurs familiar with your recurring journeys, availability arranged in advance rather than a last-minute search for a free driver.